We know sexual assault in hotels is a serious problem—and while panic buttons are a great solution, security flaws may bring hotel owners new problems. See how LINX, an encrypted communication and safety solution, can help you avoid the following security pitfalls others may have:
Lack of Encryption
- Leaves users vulnerable to cyberattacks
- Can render devices unusable
- Can invade employees’ privacy
LINX features 256-bit, end-to-end banking grade encryption both on the mobile application and the live map dashboard. This means LINX has the same protections in place as your mobile banking app.
- Are typically an easy string like 123456
- Are not always changed by the user
LINX does not have a default password and requires all users to create their own unique and strong passwords.
The ESD pairs to the user’s encrypted LINX license and encrypted device, making the employee safety device essentially un-hackable via password.
Open access cloud-based software
- Communicates with the software powering a tracker
- Does not always require authorization
The LINX cloud is fully encrypted and requires an entirely different type of user license, meaning only a specified dispatcher can access it with their chosen credentials.
As with any location tracking software, it’s natural to have some reservations due to privacy concerns. In addition to sending location coordinates during distress alerts, LINX also displays employee locations on a live map. This is part of the work productivity element LINX provides, unlike other panic button solutions that are only used during emergencies.
This is not so employers can passively watch their employees. This is to give safety managers and dispatchers the ability to send the right person or team to the right location for whatever incident or task arises.
Not all “emergencies” are personal in nature, in fact, most aren’t—for example: a housekeeper comes upon a burst pipe in the hallway and initiates a quick push-to-talk call alerting the dispatcher. With LINX, a dispatcher can view which maintenance worker is closest to the housekeeper on the scene, route them to the location quickly, and communicate to the housekeeper that assistance is on the way through a quick push-to-talk call.
So how does LINX protect the employee’s privacy?
- Location is only visible if the employee is logged into their LINX app.
- The employee can turn on “Do Not Disturb” within the application at any time if they do not want to be communicated with or have their location visible.
- Only authorized users have access to the encrypted live map dashboard.
Moral of the Story: If you’re going to invest in a panic button solution, make sure it doesn’t have security flaws that can increase your company or employee’s risk—And if you want greater return on your emergency solution investment, make sure to push for more with LINX to Connect & Protect Your Workforce.